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CompleteGuidetoThird-PartyTop-upsinGachaGames

Exhaustive analysis of premium currency purchases on external sites. Chargeback risks, negative balances, bans, and the only verified official distributors like Codashop for 16 popular gacha games.

Miguel Angel
13 min read
Gaming
Gacha
Guide
Mobile Games

Complete Guide to Third-Party Top-ups in Gacha Games

Premium currency purchases on external sites represent a widespread but risky practice affecting millions of gacha game players. The main danger isn't a direct ban, but negative balances caused by fraudulent chargebacks, which can result in permanent bans. Codashop emerges as the only distributor with verified official partnerships with multiple developers, while sites like LootBar and LDShop operate in a gray area with moderate risk.

Genshin ImpactHonkai Star RailZenless Zone Zero

General Legality

Third-party purchases exist in a legal gray area. Violating a game's Terms of Service (ToS) doesn't constitute a criminal offense, but consequences include account suspension, loss of progress and invested money, with no legal recourse since the user accepted the ToS.

Regulation by Region

RegionLegal StatusKey Regulations
🇯🇵 JapanRegulated"Complete gacha" illegal since 2012. Normal gacha legal with self-regulation
🇨🇳 ChinaStrictMandatory disclosure of drop rates. "Pity" system required
🇧🇪🇳🇱 Belgium/NetherlandsProhibitedLoot boxes classified as gambling
🇪🇺 European UnionUnder reviewCPCN declared exploiting "whales" violates unfair practices directive
🇺🇸 United StatesNo federal regulationFTC fined HoYoverse $20 million (January 2025) for COPPA violations
🇬🇧 United KingdomPendingHouse of Lords committee declared loot boxes as gambling
  • Violating ToS: No direct legal consequences in most jurisdictions
  • Using stolen cards: Criminal offense in all jurisdictions
  • Chargeback fraud: May constitute civil fraud
  • Account recovery: Much more difficult if third-party top-ups are detected

Gachas that ALLOW Third-Party Purchases

Some games have official authorized distributors in addition to their own stores, allowing safe third-party purchases.

Genshin ImpactHonkai Star RailZenless Zone ZeroHonkai Impact 3rdWuthering WavesPunishing Gray Raven

Games with Confirmed Official Distributors

GameDeveloperOfficial DistributorEvidence
🎮 Genshin ImpactHoYoverse✅ CodashopAnnounced Feb 2021 as "exclusive third-party partner"
🎮 Honkai Star RailHoYoverse✅ CodashopAvailable on codashop.com
🎮 Zenless Zone ZeroHoYoverse✅ CodashopOfficially offers Monochromes
🎮 Honkai Impact 3rdHoYoverse✅ CodashopOriginal partner (precursor)
🎮 Wuthering WavesKuro Games✅ CodashopPartnership confirmed on LinkedIn
🎮 Punishing Gray RavenKuro Games✅ Codashop"Partnered with Kuro Technology"
🎮 Azur LaneYostar✅ Yo-topup.comOfficial Yostar portal

Evidence of Official Partnerships

HoYoverse + Codashop (February 2021):

"Codashop announced as exclusive third-party direct top-up partner for Genshin Impact... The partnership arose from their successful collaboration with Honkai Impact 3rd."

Kuro Games + Codashop:

"Codashop has partnered with Kuro Technology to offer official Punishing: Gray Raven Cards top ups!"


Gachas that PROHIBIT Third-Party Purchases

These games have explicit prohibitions in their Terms of Service against using unauthorized third-party sites.

Azur LaneArknightsBlue ArchiveGirls Frontline 2Duet Night Abyss

Games with Explicit Prohibition

GameDeveloperToS ProhibitionEstablished Consequences
🎮 Wuthering WavesKuro Games"Strict Prohibition of Top-up through Third-Party Applications"Earnings removal, suspension or permanent ban
🎮 Punishing Gray RavenKuro GamesSame Kuro Games ToSPermanent ban or rollback
🎮 Azur LaneYostarOfficial Twitter warning (2018)Permanent ban
🎮 ArknightsHypergryphMonthly warnings about third-party softwareDocumented bans
🎮 Blue ArchiveNexon"Purchases from unauthorized sources" prohibitedAccount suspension
🎮 Girls' Frontline 2Sunborn"We will not tolerate third-party actions affecting fairness"Periodic publication of banned accounts
🎮 Duet Night AbyssInfold GamesAggressive anti-cheat detects external software10-year bans documented

Relevant ToS Excerpts

Wuthering Waves (Section 8.2.c):

"Any form of dishonest or fraudulent transaction, including but not limited to: (i) using top-up or payment methods that are not authorized or permitted by us"

HoYoverse (Section 10.b.ii):

"Explicit prohibition of using any unapproved payment method"

Azur Lane (Official Twitter, August 2018):

"Please refrain from third-party transactions as this may risk leading to fraudulent credit card behaviors. This will cause your account to be permanently banned."


Gachas with AMBIGUOUS Policy

These games don't have documented explicit prohibitions or have a history of low enforcement.

Reverse 1999Brown Dust 2Snowbreak Containment ZoneGirls Frontline 1Arknights Endfield

Games in the Gray Zone

GameDeveloperPolicyEnforcementDocumented Cases
🎮 Reverse: 1999BluepochNot specific about top-upsLow❌ No ban cases
🎮 Brown Dust 2NEOWIZGeneric ToSLow❌ No documented cases
🎮 Snowbreak: Containment ZoneSeasun GamesNo prohibition foundVery low❌ No reports
🎮 Girls' Frontline 1SunbornPartial (tools, not purchases)Low⚠️ Game ceasing operations
🎮 Arknights: EndfieldHypergryphInherited from ArknightsNo data⚠️ Very recent game (2026)

Detailed Analysis

Reverse: 1999:

  • Has official recharge center: re1999.bluepoch.com/payment/info
  • Multiple third-party services operate without ban reports
  • Community considers relatively "safe" to use third parties
  • No documented cases of negative balances or bans

Brown Dust 2:

  • Official web shop launched June 2025: webshop.browndust2.global
  • Offers exclusive coupons and 10% extra mileage
  • Active account market on EpicNPC with no visible enforcement
  • Recommendation: use official store for extra benefits

Snowbreak: Containment Zone:

  • No invasive anti-cheat according to Steam discussions
  • LDShop claims it's "completely safe"
  • No official developer warnings found

OFFICIALLY Certified Sites

Distributors with Verified Partnerships

CodashopLootBarLD Shop
DistributorAuthorized GamesPartnership TypeVerification
CodashopGenshin Impact, HSR, ZZZ, HI3, WuWa, PGRExclusive official partner✅ Confirmed by developers
Razer GoldHoYoverse gamesOfficial partner✅ Mentioned as authorized
Yo-topup.comAzur LaneOfficial Yostar portal✅ Operated by the publisher

Codashop: The Gold Standard

Features:

  • 🔒 UID System: Only requires User ID, never passwords
  • 📊 Trustpilot: 4.6/5 (20,390+ reviews)
  • 🌍 Coverage: 50+ countries, 65+ markets
  • 🤝 300+ publishers including Activision, EA, Riot Games
  • ⚠️ No refunds accepted: Protection against chargebacks

Limitations:

  • No discounts offered - prices equal to official store
  • Value lies in convenience and alternative payment options

Coverage Table by Game

GameCodashopRazer GoldOfficial Web StoreOther
Genshin Impact✅ HoYoverse-
Honkai Star Rail✅ HoYoverse-
Zenless Zone Zero✅ HoYoverse-
Honkai Impact 3rd✅ HoYoverse-
Wuthering Waves✅ Kuro-
Punishing Gray Raven✅ Kuro-
Azur Lane✅ Yo-topup
Arknights✅ Gift Site-
Blue ArchiveIn-app only
Reverse: 1999✅ Bluepoch-
Brown Dust 2✅ NEOWIZ-

General RISK Overview

Risk Matrix by Purchase Method

Purchase MethodBan RiskFraud RiskData RiskRecommendation
🟢 Official in-gameNoneNoneNoneRECOMMENDED
🟢 Codashop/Razer GoldVery lowLowLowSAFE
🟡 Third-party with UIDLow-MediumModerateLowWith caution
🟠 Facebook/DiscordHighHighHighAVOID
🔴 40%+ discountVery HighVery HighHighDO NOT USE
🔴 Requires loginCriticalCriticalCriticalNEVER

The Typical Fraud Cycle

Risk Indicators by Discount

Discount OfferedRisk LevelExplanation
0-10%🟢 LowLegitimate regional pricing difference
10-20%🟢 LowNormal reseller margins
20-30%🟡 ModerateCould be regional or semi-legitimate
30-40%🟠 HighProbably questionable methods
40-50%+🔴 Very HighAlmost guaranteed fraud/stolen cards

BAN Risk

Documented Cases by Game

GameConfirmed CasesBan TypeProbability
🎮 Genshin Impact✅ Multiple10+ years (permanent)Medium-High
🎮 Arknights✅ DocumentedPermanentHigh
🎮 Duet Night Abyss✅ Multiple7 days to 10 yearsVery High
🎮 Honkai Star Rail✅ Some10+ yearsMedium
🎮 Azur Lane⚠️ ThreatenedPermanentUnknown
🎮 Wuthering Waves⚠️ ReportedPermanentMedium
🎮 Blue Archive⚠️ For exploitsVariableLow (top-ups)
🎮 Reverse: 1999❌ Not foundN/ALow
🎮 Snowbreak❌ Not foundN/AVery Low

Specific Documented Cases

Arknights Case (EpicNPC, March 2020):

Account banned the day after purchase. Support confirmed: "banned because the person was exploiting illegal payment loopholes"

Duet Night Abyss Case (Steam Community, January 2026):

Multiple users report bans for "failed purchase" without making a chargeback. The system treats payment failures as chargebacks.

Genshin Impact Case (Reddit):

User with -57,926 Primogems asking how to recover. Would require $500+ USD in official purchases.

How Companies Detect

  1. Pattern monitoring: Purchases from suspicious regions
  2. Geo-location verification: Detect VPN usage
  3. Chargeback tracking: Automatic alerts when payment is reversed
  4. Risk systems: Internal controls that intercept suspicious orders
  5. Velocity analysis: Many purchases in short time = flag

Ban Types and Duration

TypeCauseDurationReversible
Temporary suspensionNegative balanceUntil resolved (7 days)✅ Yes, by paying
RestrictionSuspicious activityVariable⚠️ With appeal
Permanent banNot resolving balance10+ years❌ Generally no
Fraud banStolen cards/cardingPermanent❌ No

Negative Balance Risk (Chargebacks)

How Chargebacks Work in Gacha

A chargeback occurs when the original card holder disputes a charge with their bank. In gacha games, this creates a unique problem because the premium currency was already converted and spent.

The Negative Balance Mechanism

Documented Negative Balance Cases

CaseGameNegative AmountCost to Resolve
Mass purchaseGenshin Impact-28,800 Primogems~$400 USD
Whale accountGenshin Impact-28,423 Primogems~$350 USD
Extreme caseGenshin Impact-57,926 Primogems~$500+ USD
Minor caseGenshin Impact-1,580 PrimogemsFarmable
TrollingGenshin Impact-60 PrimogemsMinimal but still banned

The "Malicious Trolling" Phenomenon

A particularly serious problem: trolls obtain UIDs in co-op, make small top-ups (60 Genesis Crystals), players don't notice the increase and convert them, then the troll refunds and the innocent victim gets banned.

Grace Period and Consequences

SituationTime LimitConsequence
Negative balance detectedImmediateWarning notification
Grace period~7 daysOpportunity to resolve
No resolutionAfter 7 daysPERMANENT BAN
Welkin Moon refundN/AALL 90 daily primogems recovered

How to Resolve a Negative Balance

  1. Official purchase enough to bring balance to 0 or positive
  2. Farm (only viable for small amounts - chests, quests, abyss)
  3. Contact support with transaction evidence:
    • Genshin: genshin_cs@hoyoverse.com
    • Response time: 24-72 hours
  4. Document everything with screenshots

Data Theft and Fraud Risk

Known Fraudulent Sites and Sellers

Documented scammers:

  • Tigaboost: Banned on EpicNPC for scamming multiple users
  • Facebook Groups: Thousands of members with fake accounts
  • Discord "helpers": Impersonate moderators or staff

Common Scam Types

Scam TypeHow It WorksLoss
Vanish scamAccept payment, disappearMoney
Chargeback scamDeliver, then refundAccount + money
Account recoverySell account, "recover" itAccount + money
Fake middleman"Intermediary" disappearsTotal funds
Credential harvestTop-up requires login → stealComplete account
Malicious trollingSmall top-up + refundBan without fault

The "UID Hacking" Myth

The reality:

  • ❌ UID alone CANNOT hack your account directly
  • ⚠️ BUT: The UID allows third parties to make top-ups without your consent
  • ⚠️ If they refund afterwards, YOU suffer the consequences
  • HoYoverse has received criticism for this vulnerability

Documented Phishing Tactics

  1. Fake pages: Domains similar to official ones (codash0p.com, lootbar.co)
  2. Fake emails: "Your purchase was successful" → malicious link
  3. Fake Discord servers: "Official" channels with fabricated testimonials
  4. DMs from "creators": Promise free Battle Pass for "verification"
  5. Free generators: 100% scams to steal credentials

"Carding" in Gacha Games

How it operates:

  1. Obtaining card data (data breaches, dark web)
  2. Validation with automated bots
  3. Mass top-ups to gacha accounts
  4. Selling "cheap top-up" or loaded accounts
  5. Inevitable chargeback → player's account affected

War Thunder documented case:

"Multiple players who made third-party transactions had their accounts frozen at once. Reason: a popular seller was using carding to process orders."

Warning Signs

IndicatorRisk
🟢 10-20% discountLow (regional pricing)
🟡 20-30% discountModerate
🔴 40-50%+ discountVERY HIGH - stolen cards
🔴 Ask for credentialsGUARANTEED SCAM
🔴 Crypto/wire/gift cards onlyHigh risk
🔴 Insist on external middlemanRed flag

Complete List of Top-up Sites

Reliability Ranking

PositionSiteSecurityDiscountsTrustpilotRecommendation
🥇 1Codashop⭐⭐⭐⭐⭐❌ None4.6/5 (20K+)SAFEST
🥈 2LootBar⭐⭐⭐⭐✅ Good4.9/5 (36K+)Recommended
🥉 3LDShop⭐⭐⭐⭐✅✅ Best5/5 (2.9K+)Recommended
4G2G⭐⭐⭐⭐Variable4.7/5 (53K+)For items
5Eneba⭐⭐⭐⭐✅ Good4.3/5 (278K+)For keys
6OffGamers⭐⭐⭐⭐✅ Small4/5 (6.7K+)Established
7SEAGM⭐⭐⭐✅ Moderate4.1/5 (7.5K+)Caution
8MTCGame⭐⭐✅ Good3.2/5*CAUTION

*MTCGame has discrepancy between Trustpilot and Sitejabber - possible review manipulation

Detailed Analysis of Each Site

CODASHOP (codashop.com)

  • Legitimacy: VERY HIGH ✅
  • How it works: Direct top-up via UID, no passwords
  • Partnerships: HoYoverse, Kuro Games, 300+ publishers
  • Prices: Same as official store (no discounts)
  • Advantage: Only one with verified official partnerships
  • Disadvantage: No savings offered, only convenience

LOOTBAR (lootbar.gg)

  • Legitimacy: HIGH ✅
  • How it works: UID for HoYoverse, manual login for others
  • Sponsors: Genshin content creators
  • Prices: Real discounts, VIP system
  • Advantage: Popular, good discounts
  • Disadvantage: Not a confirmed official partner

LDSHOP (ldshop.gg)

  • Legitimacy: HIGH ✅
  • Backing: LDPlayer (recognized emulator)
  • Prices: "Cheaper than Codashop, LootBar and RazerGold"
  • Advantage: Best reported discounts (up to 35%)
  • Disadvantage: Fewer reviews, isolated problem cases

G2G (g2g.com)

  • Type: Peer-to-peer marketplace
  • System: Escrow (GamerProtect)
  • Ideal for: In-game currency, items, boosting
  • NOT recommended for: Account purchases (high recovery risk)

ENEBA (eneba.com)

  • Type: CD-keys and gift cards marketplace
  • Note: NOT ideal for gacha top-up - it's for game keys
  • Use PayPal: Better buyer protection

SEAGM (seagm.com)

  • Alert: ScamAdviser gives "Very low trust score"
  • Problem: Excessive and frustrating KYC verification
  • Advantage: Accepts cryptocurrencies

MTCGAME (mtcgame.com)

  • ALERT: Massive incident in Bolivia (Feb 2025) - users scammed with used codes
  • Discrepancy: High Trustpilot vs low Sitejabber (suspicious)
  • Recommendation: AVOID

Other Identified Sites

SiteTypeNotes
RazerGoldGift cardsVery safe, no discounts
BuffBuffTop-upClaims official distributors
KaleozTop-upRequires credentials (risky)
Z2UMarketplaceSimilar to G2G
FunPayMarketplacePopular in Russia/CIS
U7BUYTop-upLess verified
EldoradoMarketplaceHigher prices
TopUpLiveTop-upEmerging, few reviews
JoytifyTop-upNew, to be verified

Conclusions and Final Recommendations

What is SAFE

  1. Buy directly in-game (official store)
  2. Use Codashop for HoYoverse and Kuro Games titles
  3. Use official web stores from each developer
  4. Razer Gold for alternative payment options

What is MODERATE RISK

  1. LootBar/LDShop with caution (start with small purchases)
  2. Services that ONLY use UID (never credentials)
  3. 10-25% discounts may be legitimate

What you should NEVER do

  1. Share credentials with any service
  2. Use sites with 40%+ discounts (probably stolen cards)
  3. Buy in Facebook Groups/Discord from strangers
  4. Use "free primogems generators" (100% scams)
  5. Ignore negative balance warnings

Summary by Game

GameOverall RiskRecommended Channel
🎮 Genshin ImpactMedium-HighCodashop or in-game
🎮 Honkai Star RailMediumCodashop or in-game
🎮 Zenless Zone ZeroMediumCodashop or in-game
🎮 Wuthering WavesMedium-HighCodashop or in-game
🎮 ArknightsHighIn-game only
🎮 Duet Night AbyssVery HighIn-game only
🎮 Blue ArchiveMediumIn-game only
🎮 Reverse: 1999LowOfficial Bluepoch store
🎮 Brown Dust 2LowOfficial NEOWIZ store

Security Checklist

  • ✅ Only use official channels or Codashop
  • ✅ Never share my password
  • ✅ Verify the URL before buying
  • ✅ Be suspicious of discounts greater than 30%
  • ✅ Have 2FA enabled on my account
  • ✅ Use a unique password for the game
  • ✅ Keep receipts of all my purchases
  • ✅ Regularly check my premium currency balance

Remember: Saving a few dollars isn't worth the risk of losing an account with hundreds or thousands of dollars invested. When it comes to gacha games, security should always be the priority.


References and Sources

Main Sources on Top-up Sites

  1. BitTopup News - Top 5 Best Genshin Impact Top-Up Sites 2025
  2. BitTopup News - Is Codashop Safe for Genshin Impact?
  3. TopUpLive - Third-party Top-up Guide
  4. Codashop Official
  5. Codashop - Punishing Gray Raven Partnership

Sources on Developer Policies

  1. GamesRadar+ - Genshin Impact third-party vendor concern
  2. WutheringWaves.gg - Fair Play Policy
  3. Azur Lane Official Twitter - Third-party warning
  4. Girls' Frontline 2 Official Twitter - Ban announcement
  5. DotGG - BrownDust2 Official Web Shop

Sources on Risks and Documented Cases

  1. LDShop - Snowbreak Top Up
  2. EpicNPC Forums - Arknights account banned
  3. Steam Community - Duet Night Abyss false bans
  4. GameFAQs - Negative primogems fix
  5. Genshin Impact Wiki (Fandom) - Chargeback discussions
  6. BitTopup News - Genshin Impact Refund Guide

Sources on Security and Fraud

  1. DualShockers - Genshin Impact Account Hack
  2. Bitdefender - Genshin Impact Scam Alert
  3. Security Boulevard - What is Carding
  4. Medium (Illumination Gaming) - Third-Party Top-Up Tales

Official Developer Sites

  1. HoYoverse - Terms of Service
  2. Kuro Games - Terms of Service
  3. Yostar - Publisher of Azur Lane, Arknights
  4. Bluepoch - Reverse: 1999 Recharge Center
  5. NEOWIZ - Brown Dust 2 Official Store

Review Platforms Consulted

  1. Trustpilot - Top-up site reviews
  2. ScamAdviser - Security analysis
  3. Sitejabber - Alternative reviews

Communities Consulted

  1. Reddit: r/Genshin_Impact, r/HonkaiStarRail, r/WutheringWaves, r/arknights, r/BlueArchive
  2. HoYoLAB - Official community forums
  3. Discord - Official servers for each game

Last updated: January 2026

Disclaimer: This report is for informational and educational purposes only. It does not constitute legal or financial advice. Use of third-party services for in-app purchases is at your own risk. Always verify current policies of each game before making any transaction.

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